What are the costs of Distributed Ledger Technology (DLT) Blockchain for Business Apps?

We are now at a technology tipping point where the application of blockchain technology is feasible for businesses and startups. The cost of implementing Blockchain applications has reduced through vendor support in the form of Blockchain as a Service (Baas) and open source libraries.  However, care should be taken before diving into implementing a project using Blockchain, as a number of hidden costs and variables must be carefully examined. What is Blockchain? You can read the comprehensive definition of Blockchain on Wikipedia; however, Dr Mark Staples (Data61) eloquently distills the essence of a Blockchain to simply, "A distributed database and…

Distributed Ledger Technology (Blockchain) Symposium 2017

This week, I had the pleasure of attending the SDLT 2017 at Griffith University on the Gold Coast.  It was an opportunity to 'nerd out' on one of the current most exciting areas of technology since the explosion of the Internet late in the '90s. The program covered technical, legal, regulatory and societal issues in Distributed Ledger Technologies (Blockchain). In this article, I have translated highlights of the Symposium from the computer science to business lingo. Dr Mark Staples of Data61 (CSIRO) opened the day with an interesting reflection on the history of software engineering; from its birth in the late 1960s to highlights on…

Intelligent Customer Service Chatbots – What do they do?

Many people confuse chatbots with the little windows that pop-up, like the one on this page. Contrary to popular belief, intelligent customer service chatbots that are based on artificial intelligence technology (AI) are capable of doing this and so much more. Instead of browsing a website, calling or emailing intelligent chatbots engage in conversations with your customers directly, mirroring the experience of a real person but in a more instant, accurate and reliable way. Benefits of integrating AI into Customer Service A conversational chatbot understands your customers, integrates with your existing database and handles your most common customer service requests. As explained in…

Myriad in Brisbane – Connecting the dot connectors

Last week I attended Myriad, a three day technology and innovation festival in Brisbane. According to their site, some of the highlights of this event were: * 50+ local and international speakers * Next generation technology & Interactive experiences * Workshops & Fireside chats * Global Investment and insights * Powerful and inspiring stories * Connections * Investor matchmaking * Sweet, sweet Queensland sunshine. It sounds great, right? However, personally the biggest highlight was the alluring atmosphere where community members, local & international speakers and investors gathered together to discuss inspiration, innovation and impact through a common theme: the use of…

Technology trends: Mobile apps set to double by 2020

Market researcher App Annie has predicted the app economy with mobile apps could double to $101 billion by 2020, making quality app developers high sought after resources. Image credit: App Annie The story featured in VentureBeat, the leading source for news on technology innovation suggests, "the growth will be driven by increasing usage of apps and by greater smartphone adoption around the globe." Read the full article here. Header image credit: Mobile App Daily

Why we don’t usually sign NDAs? And you shouldn’t worry about it

Client: "Hi, I would like a quote to get an app developed." Envisage apps: "Sure thing. Please tell me what you have in mind?" Client: "Do you sign non-disclosure or confidentiality agreements? You see, I would like to be able to talk freely about my app to ensure my idea is safe. Otherwise, how do I know you won't steal my idea?" Does this sound familiar to you? It certainly does to us. Well, here is the deal: There is not much new under the sun, and your idea may not be as novel as you think. Over the years we have…

Apps within apps – End of apps as we know them?

I wondered how long it would take for apps to start integrating with other apps.  The first app I noticed this occurrence was Uber - integrating Password1 to retrieve a filed Uber password.  Upon reflecting this really was nothing new in that Stripe and Braintree payments have been in apps for a long time via SDKs. With the arrival of the Apple Watch early 2015 users are likely to expect more than ever a consistent experience across all devices (smartphone, smartwatch, desktop and tablet).  The components in the fabric of the OSs are already supporting this concept through notifications across…

“Millions more needed for startups” – Dave McClure

Dave McClure, founder of leading US start-up tech accelerator program 500startups, recently spoke to Rose Powell of the Australia Financial Review. Full Article here Extract: ...it is the smaller end of the scale, the early seed stage capital investors, that Mr McClure said needs to shed their timidity and take more risks, for the sake of the ecosystem and their own wallets. Mr McClure said there should be less investments in the hundreds of thousands range, and more of millions of dollars. He warned that in a global game less daring players would soon be left behind. “Our biggest winners…

Uber set for ‘Uber valuation’ that would eclipse Twitter & Hertz

The 5 year-old startup Uber is shaking up the taxicab and black car markets with a predicted 'Uber valuation' set to disrupt some of the long established giants.  The booking app that quickly managed to disrupt the space is currently operating in 53 countries, and locally in Brisbane and Gold Coast. According to Uber Brisbane manager, Mr Mike Abbott, "Uber has been successful because our technology is pro-consumer, pro-driver and pro-community.” (source: Gold Coast Bulletin). Despite the attacks, Uber is taking the controversy and regulatory challenges in its' stride, and more so to its' financial success. "If Uber completes the funding, the valuation…

Cloud threats Gartner’s top ten strategic technology trends for 2015

Gartner has recently identified the top ten strategic technology trends for 2015. In this year's report, the analysts describe their focus this way: "Factors that denote significant impact include a high potential for disruption to the business, end users or IT, the need for a major investment, or the risk of being late to adopt. These technologies impact the organization's long-term plans, programs and initiatives." In the document, the company highlights the overarching strategic tech themes as "the merging of the real and virtual worlds, the advent of intelligence everywhere, and the technology impact of the digital business shift." Cloud computing…